Contact
Contact Us
Get in touch with the QuantumCache team for product, purchase, or implementation questions.
How to Reach Us
We handle two types of inquiries through separate addresses:
- General and pre-purchase questions — product fit, plan selection, WooCommerce deployment, and purchase inquiries: contact@quantumcache.io
- Technical and implementation questions — setup, configuration, cache behavior, invalidation, or WooCommerce-specific behavior: support@quantumcache.io
What to Include
A clear, specific message gets a more useful reply. Where relevant, include:
- Which version you are using or evaluating (Free or Pro)
- Your WordPress and WooCommerce versions, if applicable
- Whether you are using Redis, MySQL fallback, or another backend
- A brief description of the behavior you are seeing or the question you need answered
What This Page Is For
This contact page is intended for:
- Product questions about capability, expected behavior, or fit for a specific deployment
- Purchase and plan questions, including Free vs Pro selection
- Implementation questions about setup, cache validation, or WooCommerce handling
- Questions about bypass rules, logged-in user behavior, or invalidation logic
For answers already covered in the documentation, the Docs, FAQ, and Free vs Pro pages are the fastest starting point.
Not sure where to start?
Review the page most relevant to your question first. If you still need clarification, email the address that matches your inquiry type above.